Welcome to the official e-commerce website of Ajay Dhoop Industries, Kaithal-136027 (Haryana), manufacturer of dhoop, incense, and pooja-related products since 1992. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
1.1. These terms and conditions (“Terms”) govern your use of the website and all transactions made through it.
1.2. The website is owned and operated by Ajay Dhoop Industries (“we,” “us,” “our”).
1.3. We reserve the right to update, modify, or replace any part of these Terms without prior notice. It is your responsibility to review these Terms periodically.
2.1. By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
2.2. You must provide accurate, complete, and current information during registration or when placing an order.
3.1. We offer a wide range of dhoop, incense, and pooja-related products.
3.2. All product descriptions, images, and prices are subject to change without notice. While we strive for accuracy, errors may occur, and we are not liable for typographical errors or inaccuracies.
3.3. Prices displayed on the website are inclusive of applicable taxes unless stated otherwise. Shipping charges, if applicable, will be added at checkout.
3.4. Products are subject to availability. In the event of an out-of-stock item, we will notify you promptly and provide options for substitution, cancellation, or delayed delivery.
4.1. All orders placed on our website are subject to acceptance and availability.
4.2. We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraudulent activity, inaccuracies in product details, or pricing errors.
4.3. Payments can be made through the available payment gateways on our website. All transactions are secure and encrypted.
4.4. Once an order is confirmed, no modifications can be made. Please review your order carefully before completing the purchase.
5.1. We deliver products within India to the locations listed on our website.
5.2. Delivery times may vary depending on your location and the availability of the products. We are not liable for delays caused by third-party logistics providers.
5.3. Shipping costs and estimated delivery times will be provided at checkout.
6.1. If you receive a damaged or defective product, please notify us within 7 days of delivery with proof of purchase and photographic evidence.
6.2. Products are eligible for replacement or refund only if they meet our return policy criteria. Custom or personalized products are not eligible for returns.
6.3. Refunds will be processed through the original payment method within 7-10 business days after approval.
7.1. You agree not to use the website for any unlawful purpose or to disrupt its functionality.
7.2. You are prohibited from uploading or transmitting any malicious software, content, or information that could harm the website or its users.
8.1. All content on the website, including text, images, logos, and designs, is the property of Ajay Dhoop Industries and is protected by copyright and trademark laws.
8.2. You may not reproduce, distribute, or use any content from the website without prior written permission from us.
9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9.2. Our liability in connection with any product is limited to the amount you paid for it.
10.1. These Terms are governed by and construed in accordance with the laws of India.
10.2. Any disputes arising out of these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts in Kaithal, Haryana.
For any queries or concerns, please contact us:
Welcome to Ajay Dhoop Industries, a trusted name in the manufacturing of premium dhoop, incense, and pooja-related products since 1992. Based in Kaithal, Haryana, we are committed to delivering high-quality products that enhance spiritual experiences and bring peace to your daily rituals. With decades of expertise, we take pride in offering a diverse range of aromatic and devotional essentials to customers across India.
Welcome to Ajay Dhoop Industries, a trusted name in the manufacturing of premium dhoop, incense, and pooja-related products since 1992. Based in Kaithal, Haryana, we are committed to delivering high-quality products that enhance spiritual experiences and bring peace to your daily rituals. With decades of expertise, we take pride in offering a diverse range of aromatic and devotional essentials to customers across India.
